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ISO/IEC 20000-6:2017

Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
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ISO/IEC 20000-6:2017

Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems

ISO/IEC 20000-6:2017

ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.

A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.

SDO ISO: International Organization for Standardization
Document Number ISO/IEC 20000
Publication Date Not Available
Language en - English
Page Count
Revision Level
Supercedes
Committee ISO/IEC JTC 1/SC 40
Publish Date Document Id Type View
Not Available ISO/IEC 20000-6:2017 Revision