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ISO/IEC 20000-2:2019

Information technology - Service management - Part 2: Guidance on the application of service management systems
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ISO/IEC 20000-2:2019

Information technology - Service management - Part 2: Guidance on the application of service management systems

ISO/IEC 20000-2:2019

This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

SDO ISO: International Organization for Standardization
Document Number ISO/IEC 20000
Publication Date Not Available
Language en - English
Page Count
Revision Level
Supercedes
Committee ISO/IEC JTC 1/SC 40
Publish Date Document Id Type View
Not Available ISO/IEC 20000-2:2019 Revision